The ideal choice for birthdays, holidays, business gifts, and more
Give the Perfect Gift
Give the gift that’s the ideal choice for birthdays, holidays, business gifts, and more. Great for that “hard to shop for” person. All you need is a Benchmark Bank account to take care of all of your gift-buying in one place. Gift cards are accepted anywhere Visa cards are accepted.* Plus, they are more secure than certificates, checks, or cash since we replace lost Cards and there are no monthly fees.**
Visa Gift Card
Our instant issue Visa gift cards are readily available at the teller window and are the ideal choice for gifts.
- Minimum Load: $25
- Maximum Load: $500
- Cards are kept in stock at bank and loaded with funds when sold.
- Generic embossing on the card (i.e. Gift Card)
Personalized Visa Gift Card
Our personalized Visa gift cards are perfect for business gifts and are a great alternative to traveler checks.
- Minimum Load: $25
- Maximum Load: $3,000
- Cardholder’s name/business embossed on the card.
- Cards are ordered when sold and mailed directly to customer. Please allow 7 business days for card to be delivered.
- No travel restrictions*
*Gift Card will not work anywhere in Spain
**$2.50 Monthly Service Fee – This fee is charged after 12 months of continuous inactivity.
Benchmark charges $5.00 per card for the initial fee (for a bulk order of cards this fee is reduced).
Frequently Asked Questions:
Q. Do I need to do anything before using the card, or is it ready to go?
A. You must activate your VISA Gift Card before attempting to use it. To activate: Call the Automated
Customer Service toll free at (800) 418-3971 or go online at https://www.onlinecardaccess.com/vistibgift
Q. How do I know what the card balance is?
A. You can obtain the balance online at https://www.onlinecardaccess.com/vistibgift or by calling
Automated Customer Service toll free at (800) 418-3971.
Q. How do I make purchases with my VISA Gift Card?
A. You may use your VISA Gift Card at any Merchant displaying the VISA logo as a signature-based
transaction or by utilizing the PIN at any Merchant or ATM displaying the Plus, Pulse, NYCE or STAR
Q. Can I choose my own PIN?
A. Yes. You can change your PIN number either by logging onto
https://www.onlinecardaccess.com/vistibgift or by calling Automated Customer Service at (800) 418-
3971. DO NOT write the PIN number on the card. It is very important to safeguard your PIN and
immediately report any loss of theft of the card or the PIN.
Q. What should I do if I lose my VISA Gift Card?
A. If your VISA Gift Card has been lost, stolen, or used without your permission, immediately notify
Automated Customer Service toll-free at (800) 418-3971.
Q. What if the Visa Gift Card balance is not enough to cover the purchase and I want to pay the
difference using some other method (cash, check or credit card)?
A. This is called a split sale or split payment. To successfully complete a split sale/payment you must
know the card balance and you must advise the merchant that this is what you would like to do.
Q. Does my VISA Gift Card expire?
A. Yes the card does expire after 7 years.
Q. If I lose my VISA Gift Card, am I liable?
A. See the Gift Card Terms and Conditions for details.
Q. Can I use my VISA Gift Card out of town and out of the country?
A. Yes! The VISA Gift Card is accepted at most ATM/POS terminals that display the Pulse®, Plus®,
NYCE®, or Star® logos. See the Gift Card Terms and Conditions for international fees that may apply.
Q. Can I use my VISA Gift Card at an ATM?
A. Yes. You can get cash at ATM’s that display any of the following symbols: PULSE, NYCE, STAR
and Plus. Select withdrawal from checking when using an ATM and input your PIN number.
Q. Why did my VISA Gift Card transaction get declined?
A. Your transaction could have been declined for some of the following reasons:
• If the amount of an ATM withdrawal, including fees, exceeds the Visa Gift Card balance the
transaction will be declined.
• The merchant was not notified that a split sale/purchase was desired.
• The cardholder did not know the card balance on the VISA Gift Card.
• If the cardholder address is not correct, online purchases cannot be made.
• “Pay-at-the-Pump” transactions, car rentals, and airlines will NOT be approved.