Our custom-branded apps and our new and exciting mobile deposit features are now live. If you previously downloaded the TouchBanking App on your phone you will be prompted to update this to our new app. The app is also now available for your iPad. Simply search Benchmark Bank Plano in the Apple App Store and you will be directed to the familiar BB logo for installation! Please note-while you can currently upload the phone app for both iPhone and Android devices, the tablet app is currently only available for iPads. Android devices will be added later this summer and we will inform you when they are live.
Simple Steps for Using Mobile Deposit
- Click on the “Deposits” tab at the top of the app
- Select “New Deposit”
- Select the Acct # to which you wish to deposit the check
- Enter the amount of the check
- You will be prompted to take pictures of the front & back of the check
-Make sure all 4 corners of the check are present in the photo
-The check must be endorsed on the back
- Confirm the deposit
- Deposits will post to your account within 2 business days
- Keep the check until you see it hard post to your account
- Then void and shred the check
Our Training Video here offers additional instruction as well:
As always, we are available to answer any questions you may have at 972-673-4000.