Benchmark Bank’s Blog - Category: “Personal Banking”

E-Statements

| Personal Banking, Park Cities Branch, Uptown Branch, Shops at Legacy Branch, Austin Branches

 


E-Statements Are Available

Eliminate monthly paper statements by signing up for e-statements! The process is simple…log in to your Personal Online Banking Account and click on Additional Services or to your Cash Management Account and click on Account Activities and Reporting. Step by step instructions are outlined in the links below.

Click Here for Personal Online Banking Instructions
Click Here for Cash Management Account Instructions

As always, should you have any questions, we encourage you to call a friendly and responsive Personal Banker at 972-673-4000.
At Benchmark Bank, personal service sets us apart. 
 
 

Changes to Online Banking - August 2013

| Business Banking, Personal Banking

Log In            
You will no longer have security questions for user authentication. Instead, you will enter a phone number to receive a text or a call with a code to login.

If you choose the option that a computer or device is private, meaning that it is not a public or shared device, you will not need a code on the private device when you login in the future.

Your user name can no longer be comprised of all numbers. If you have an all number user name you will be prompted to change it the first time you log in after the new upgrade is in place.


Heading Changes              
User Options will now be titled My Profile
Move Money drop down is where Transfers will be located.
Manage Money will be the home for items such as Turbo Tax.
Additional Services tab provides access to online statements and mobile banking.
Secure Forms allows you to make an address change, order an ATM or check card, stop payments and more; securely and efficiently.


Bill Pay             
Please click on the link below for a schematic of the upgraded Bill Pay page with a summary of the changes.
Bill Pay Changes


Other Features
You have the ability to pay bills from your online home screen.
A handy calculator and calendar are added to the screen.


Questions?
As always, a banker at Benchmark Bank is ready to assist you!
Call 972-673-4000 for fast and friendly help.

Text Message Banking

| Personal Banking

TEXT MESSAGE BANKING - the fastest, easiest way to stay up to date on your account balance(s) and more!

Text message banking is fast, free and secure.*

Online Banking users can sign up for Text Message Banking under “Mobile Banking and Alerts” on your Online Banking home page.

Once you have registered, text a short command to 454545 and you will quickly receive the information you want such as your current balance or the last 5 transactions on your account. You can also set up customized alerts to your phone, i.e. receive a text message anytime your balance drops below a certain amount or a charge goes through for over a designated amount. You can even make a transfer via Text Message Banking.

Learn more or log-in to Online Banking to register today!

*Standard text messaging charges apply

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